Glens Falls Hospital Outpatient Pharmacy Update

We are pleased to announce that the Outpatient Pharmacy is offering in-store and ‘curbside’ pick up for medications. Please note that a variety of safety precautions have been put into place, including installing Plexiglas at the register and counseling area, for the protection of our staff and customers.

Due to social distancing guidelines, only 4 people will be allowed in the pharmacy at a time. When waiting in line, we ask that you leave 6 feet between you and the next person in line. When a customer presents to the West Lobby to pick up their prescription, Security will call the Pharmacy to ensure there is availability in the store and will relay the instructions to the customer. If the Pharmacy is at full capacity, they will let Security know to have the customer wait in the waiting area and will call them back when space is available.

Patients looking for ‘curbside’ delivery of medications will now need to physically enter the West Entrance and await pharmacy delivery in a designated area. Upon arrival at the West Entrance, Valet will hold the patient’s car at the curb while they come into the vestibule to pick up the prescription. Security will call the pharmacy to let them know the patient has arrived and is waiting for medication and the Pharmacy will deliver the medication to the patient as well as offer counseling as we normally would do.

Upon entering the West Lobby, everyone will be required to wear a mask and answer all the COIVD screening questions. This will help to keep our pharmacy staff safe and allow us to continue to offer a delivery option during these times. We thank you for your cooperation!