The Crisis Center is located in the Emergency Department at Glens Falls Hospital and offers immediate, 24-hour access to behavioral health crisis services for adults and children. It provides support for the rapid de-escalation of a crisis as well as a connection to community-based behavioral health services.
Patients have immediate access to a care team of trained behavioral health professionals who provide appropriate treatment, consultation, care coordination, and discharge plans. These discharge plans will often include drug and alcohol recovery referrals as well as behavioral health services. The care team also offers assessment and referral assistance with an extensive range of community-based services. This is intended to promote strong community behavioral health and substance abuse support, uniquely tailored to the individual.
The Crisis Center at Glens Falls Hospital is partially funded through a $1.15 million New York State Department of Health Capital Restructuring Financing Program (CRFP) grant that funds critical capital and infrastructure improvements for hospitals and health systems. In addition, a $500,000 grant from the Adirondack Health Institute Performing Provider System (PPS) supports ongoing operations and expansion of services. The Crisis Center’s expansion of services will include coordinated outreach and partnership with additional community-based resources. By creating linkages with community partners such as homeless shelters, adult respite services, mobile crisis, and peer support programs, patients will be supported in their transition back to their community.