Professional Appearance Code
Making a Great First Impression
The Journey to becoming great hospital starts with making a Great First Impression. As employees of Glens Falls Hospital, we must project an image that assures and comforts our patients and their families, as well as visitors and others who are guests here. Our standards of professional appearance and employee identification are based on these considerations, as well as health and safety concerns.
An identification badge/swipe card is the one acceptable form of employee identification that must be worn during an employee's regularly scheduled shift. Employees must wear their ID badge at all times while in the hospital and displayed where it can be easily read, either around the neck with a lanyard or clipped to a lapel or shirt collar. It should not be worn at waist level.
Clothing should be neat, clean and appropriate. Inappropriate attire includes but is not limited to:
- short skirts
- tube tops
- tank tops
- midriff tops
- hip-hugger pants
- see-through clothing
- slogan T-shirts
- baseball-type caps
- sweatshirts with hoods
Shorts may be acceptable in certain departments, depending on the nature of the work being performed. Opentoed shoes are not appropriate in patient care settings. In those areas where they are allowed, they should be limited to sandals. Flip-flops of any kind are not appropriate footwear. Denim pants are not appropriate attire and are only allowed in the following departments:
- inpatient behavioral health
Departments are allowed to establish additional standards beyond these stated, based on their roles and interaction with patients and customers.
You should know that although piercing on body parts other than ears may be in fashion, it is not appropriate in a healthcare setting. Therefore, during work hours, pierced earrings may be worn in moderation in the earlobe and other piercing adornments should be removed or covered while at work. Tattoos that are visible should be covered while at work as well.
Watches, bracelets, rings and earrings are acceptable when worn in moderation and when they don't interfere with patient care or create a safety hazard.
Projecting a professional appearance and making a great first impression is important to patients and others who rely on us. Employees are expected to follow these and all other policies when at work. These guidelines apply any time you are
at work, including your attendance at New Employee Orientation.Please speak with your supervisor if you have any questions about this information.