President’s Message:

Fulfilling Our Promise Every Hour of Every Day

Healthcare is ever-changing, but in our region, one thing remains constant: You deserve the highest quality care, close to home, from doctors you know and trust.

Glens Falls Hospital vowed to provide access to excellent health care for our region more than a century ago, and we continue to live that promise today.

From our humble beginnings in a house on the southern edge of Glens Falls, we have grown and evolved to become the center of care and wellness for a six-county, 3,300-square-mile region. Today, we are not only the largest hospital between Albany and Montreal, we are the region’s comprehensive health care system and largest provider of primary care, with 30 locations, including eight community health centers. In fact, a great deal of our success revolves around wellness - helping people stay healthy, managing chronic diseases, and diagnosing illnesses sooner so lengthy, costly hospital stays are avoided.

More than 200 physicians, in 25 specialties, are affiliated with Glens Falls Hospital, including 103 who are directly employed by our system. This rapidly growing trend in hospital employment helps improve communication and coordination of care between physicians and the GFH health system, and allows more time for patient-centered care.

With this report, we are pleased to highlight how Glens Falls Hospital continues to fulfill its promise by bringing you advanced treatments, fostering healthy communities, delivering patient-centered care and making investments that have a meaningful impact on the health and lives of our families, friends and neighbors.

We also share how our not-for-profit hospital supports the region by providing uncompensated care to those who are unable to pay. And we salute the individuals, foundations and businesses who support us with generous donations that enable us to enhance our facilities and advance our technologies at a time when traditional revenues barely cover day-to-day expenses.

The Affordable Care Act will spur providers to reduce health care costs and improve patient care. At Glens Falls Hospital, we are already making these changes and implementing innovative systems that positively impact the way we provide care.

With change also comes opportunity and we are taking advantage of new distribution channels by offering this community report exclusively online. We hope you will enjoy learning more about us. We are especially excited to make it more “real” by sharing some of our stories in a video format. You are encouraged to pass the report on within your own personal and online social networks.

Glens Falls Hospital is larger than 90 percent of all hospitals in America in terms of our scope of services, and our caregivers provide a breadth and quality of service that is unusually expansive for a rural, community hospital. We will continue our commitment to adapt and improve for your good health.


David G. Kruczlnicki
President & CEO