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Routine Medical/Surgical Units: |
1 p.m. to 8 p.m. |
Pediatric Unit: |
Parents: Anytime. Others: 1 p.m. to 8 p.m. |
Critical Care Unit T5: |
One or two at a time for short periods, based on the patient's ability to receive visitors within the guidelines of clinical status. Visitors will be asked to step out during shift report to maintain patient confidentiality. |
Behavioral Health Unit: |
Monday through Friday:
3:30 p.m. to 5 p.m. and 6 p.m. to 8 p.m. Saturday, Sunday and Holidays: 1 p.m. to 5 p.m. and 6 p.m. to 8 p.m. |
The Snuggery (Maternity): |
Open visiting, check with RN. |
Emergency Care Center: |
Visitors are limited to one per patient except a child; then both parents are allowed. |
Visitor Guidelines:
For the comfort and safety of the patient you are visiting, please observe the following guidelines:
 | only two visitors at a time; |
| visitors must be at least 13 years of age except under extraordinary circumstances; special requests should be made with the patient's nurse; |
| smoking is not allowed in the hospital; |
| please observe any special restrictions that may be posted at the entrance of a patient's room; |
| because many patients are on controlled diets, please check with the nurse before bringing food from the outside; |
| please do not use rest rooms located in patient rooms; |
| firearms/weapons are not permitted on hospital property, the exception being on-duty law enforcement officers; and |
| Wireless phones may be used if they are more than 1 meter (40 inches) from any energized medical equipment. If any medical equipment shows signs of malfunction, the cell phone, PDA or wireless phone must be shut off immediately. In the immediate vicinity of T5, T6 or Cardiac Cath, visitors are encouraged to turn off their cell phones. |
The visiting guidelines have been established to ensure your loved one or friend has sufficient time to be treated in a quiet, healthful environment with time for your visit as well. The privacy and need for rest of both patients should be the utmost consideration in semi-private rooms. Your cooperation in maintaining a peaceful and comfortable atmosphere for all patients is greatly appreciated.
In the event the at the hospital must restrict a patient's visitors or other forms of communication, it is based on therapeutic effectiveness. This will be fully explained to the patient and family and will be determined with their participation. We appreciate your cooperation in adhering to this policy. [top]
Cafeteria
Friends and family are welcome in the hospital cafeteria from 6:30 a.m. to 7 p.m. Monday through Friday and 11 a.m. to 7 p.m. Saturday and Sunday. It is conveniently located near the central elevators on the lower level. A wide variety of entrees, salads, beverages, desserts and snack items are available. [top]
Hospitality Shop, Gift Atrium and Bistro
| The Guild operates the Hospitality Shop, located in the West Wing main lobby. Hours are 6:30 a.m. to 3 p.m., seven days a week. The Hospitality Shop only serves breakfast only, from 6:30 a.m. to 11 a.m.. |
| The Bistro is located in the Northwest Tower main lobby, Open from 7 a.m. to 7 p.m., Monday through Friday, the Bistro serves soups, sandwiches, salads, coffee beverages and fountain drinks. |
| Also across from the Bistro, the Gift Atrium is open from 7 a.m. to 7 p.m., Monday through Friday, and 9 a.m. to 4 p.m., Saturday and Sunday. The Gift Atrium offers newspapers, magazines, flowers and other "uniquely distinctive" gift items. |
All proceeds are used by the Guild to purchase needed hospital equipment. [top]
Smoking
Glens Falls Hospital is committed to responding to disease with the latest treatment and prevention methods and to promoting health and safety of patients, visitors and employees. Because of the documented harmful effects of smoking, Glens Falls Hospital maintains a smoke-free environment. People who choose to smoke can do so in gazebos located outside the main lobby entrance, the Emergency Care Center entrance and near the G.I. Center. [top]
Lost & Found
If you are a patient and have lost a personal item during your stay, please notify your nurse, who will contact Lost & Found on your behalf; if you are a visitor, the Patient Representative at (518) 926-3450 and Security departments at (518) 926-2100 are also available to assist you. [top]
Hospital Security
Security officers serve the hospital community 24 hours a day, seven days a week. They patrol the corridors and grounds, provide escorts, help with parking and vehicle problems and assist in fire prevention. If you require assistance from Security, please call (518) 926-2100 or dial 0 for the Operator using any hospital phone. [top]
Interpreters
Should you require the services of an interpreter during your hospital visit, please speak with either a nurse or staff person. You may also contact the Patient Representative at (518) 926-3450. [top]
Patient Representative
Because we're concerned about you as a person, Glens Falls Hospital provides you with a patient representative. This person works on your behalf to assure your personal needs and comfort, solve problems, resolve complaints, and inform you of your rights and responsibilities as a patient. Our patient representative works in confidence and is interested in your suggestions and comments. Please feel free to contact the patient representative at (518) 926-3450. [top]
Amanda's House
Amanda's House provides a temporary home for patients and their families who have traveled a distance to be treated at Glens Falls Hospital or other facilities within a five-mile radius of Amanda's House. There is no charge to stay at the house. For more information, please call Amanda's House at (518) 792-7212. [top]
Pastoral Care
Mind, body, spirit...three words which require balance for our sense of health. In order to support your spiritual identity, a certified chaplain is available to any patient in the hospital. Also, the Diocese of Albany provides a chaplain whose primary ministry is to Catholic patients. Of course, clergy of all major religions are welcome to visit you in the hospital if you so desire. A list of patients who have consented to release their religious affiliation is provided to clergy. However, you may want to seek a visit from your clergy to insure their support. You may contact the hospital chaplain by speaking to your nurse or calling (518) 926-3530. [top]